In today’s multifamily industry, we’re surrounded by cutting-edge tools and artificial intelligence. Yet, some property management challenges remain stubbornly old-fashioned. Bed bugs remain one of those persistent and costly concerns. Boston is an older city compared with most in the United States and our housing stock often shows it’s age. As buildings get older they tend to settle and create more cracks and seams where beg bugs can travel easier both horizontally and vertically through a multifamily property.
For multifamily owners and operators, the stakes are high. An infestation can quickly escalate, impacting multiple units, tenant relations, property reputation, and even compliance with HUD’s requirements. Addressing the issue isn’t just about pest control; it’s about risk management, resident engagement, and operational efficiency.
Here’s what every property professional in Massachusetts needs to know.