How I Went from 200+ Tenant Phone Calls to 1 Per Y…


You’ve built a sizable rental property portfolio; now, it’s time to relax. You book a trip to the beach, get on your swimsuit, and are about to head out the door, but then, your tenant calls you. “The toilet is leaking,” “I lost my keys,” “The oven just went out.” Instead of enjoying your vacation, you’re spending hours looking up plumbers, locksmiths, and electricians. You’re juggling phone calls while trying to enjoy your time off. Wasn’t real estate investing supposed to be passive?

This is the scenario that most landlords are living in. And it only gets worse the more homes you buy and the more money you make. But, there is a way never to pick up another tenant phone call again while giving your renters the best experience imaginable. All you have to do is build a system like Pasha Maleknia did. Pasha went from 218 tenant phone calls a year to only one by creating and tweaking this passive income system. In today’s episode, he’ll provide the exact steps so you can do it too.

Pasha’s system isn’t complex, and most of it can be built for free. There’s no expensive software or complicated formulas to create this rental portfolio system. If you have some time to set aside from your day, you can build something like this in a matter of hours. So, are you ready to trade tenant phone calls for more trips to the beach? If so, stick around!

Henry:
This is the BiggerPockets Podcast show number 784. Look, I did it. I nailed the fingers on the first try. Take that David Greene. So for reference, what you’re saying is in the last 12 months, you had 218 calls from tenants around issues or potential issues at a property. And of those 218 calls, you only had to talk to someone one time.

Pasha:
Correct.

Henry:
I would say the system works.

Pasha:
Thanks. Or maybe I’m just super lucky. I don’t know.

Henry:
I am taking over the BiggerPockets Podcast today and I have the pleasure of interviewing my good friend, my partner, my student, Mr. Pasha…