Understanding The Downsides of Dual Agency in Mass…


Understanding the concept of dual agency is essential when engaging in a real estate transaction in Massachusetts. While seemingly efficient, this arrangement carries significant risks that buyers and sellers must consider carefully.

There are significant downsides that make accepting a dual agent wrong.

I will provide the following information to educate you in-depth about dual agency:

  • What is dual agency in real estate?
  • What are the pros and cons?
  • Legal implication
  • Examples and scenario
  • Advice for buyers and sellers

In most traditional real estate transactions, there are two real estate agents. One represents a buyer, and the other a seller.

When one agent works with the buyer and seller, it becomes a dual-agency relationship. What you give up under this scenario is significant. The agent who once represented you no longer does. They become a neutral party.

By law, they will no longer be able to give you any advice! If this sounds awful, it’s because it is. Most people hire real estate agents for their guidance and expertise. All that gets thrown out the window when you accept dual agency.

The real estate agent is the only party that benefits from a dual agency scenario!

Dual Agency is a Conflict of Interest

Dual Agency is a Conflict of Interest!

Definition of Dual Agency

What is dual agency? Dual agency occurs when one real estate agent or brokerage represents the buyer and the seller in the same transaction.

This means the agent is tasked with balancing the interests of both parties, which can lead to inherent conflicts of interest.

The dual agent’s role is to facilitate the transaction without favoring either side, which is challenging in practice. What is even worse is that no advice can be given to either party.

Designated Agency Explained

In Massachusetts, dual agency can also occur when two agents within a company each represent a buyer and seller in the same transaction. This is called a designated agency.

This scenario is much different than a single-agent dual…