This presentation will teach the basics of water submetering. Why we should, what it costs, and how to bill compliantly. In particular, we will review:
- Motivating horror stories of tenant water usage gone bad
- Basic cost/benefit analysis and ROI
- When to install meters
- Which types of meters are available
- Upgrading or verifying low-flow fixtures
- How to get the town or city to sign off
- The legal framework for metering
- The MassLandlords invoice which facilitates monthly or quarterly billing
- Frequently asked questions for submetering
Attendees will leave knowing that water submetering is a good goal to work towards, and knowing the next steps to take when ready.
“FYI, we submetered at a property we used to own in the 1990s in Florida that had 93 units. Our water (and therefore sewer) bill went down 20%! As soon as a resident noticed a drip or toilet running, they called and demanded it be fixed!” Attendee from a previous session


Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association’s first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in…